What to Expect

When looking for veterinary care for your companion animal, horse, or livestock you should be able to count on friendly service and excellent patient care. At Ranch Docs we take pride in providing superior health care for all of our patients, large and small, as well as compassionate client service.


We care about the health of your pets which is why we like to see them on a yearly basis. Yearly exams are a great way to keep your pet in good health by helping to detect illness before it becomes a bigger problem. Regular vaccines also help to keep your pet protected against some of the common diseases that can affect your pet.


We are always happy to meet new clients and your four-legged companions. To help keep wait times down we appreciate having appointments booked in advance but we can accommodate emergency cases as they arise. Please bring any history you have from previous clinics to help us give the best care for your pet.


Our team is compassionate and enthusiastic to continue developing our knowledge and skills in all areas. Dr. Ryan Mohr is a Certified Animal Chiropractic Specialist available for a variety of species, including horses, dogs, and cats. Our dedicated technician Robyn is working towards specialties in nutrition and behaviour.

Frequently Asked Questions

 
 

Q: Do I need to book an appointment before bringing in my pet?
A: Booking an appointment ahead of time for your pet is recommended. We do accept walk-in
appointments but the wait times may vary depending on how many pre-booked appointments
we have at the time. Emergency cases are the exception and we will see your pet right away.

Q: How far ahead do I need to book for my appointment / surgery?
A: For annual health exams, vaccines, medical cases and other appointments we can usually
book same day or by the next day. For surgeries we can usually book within a week.

Q: My pet is coming in for a routine surgery. What do I need to know before bringing them in?
A: For all of our routine surgeries your pet should be fasted the night before, no food after 8 pm.
Water can still be available to them overnight and in the morning. We ask that you drop off your
pet between 7:45 and 8:15 am the morning of surgery. A registered technician will meet with
you and go over options available for the surgery and answer any questions your have prior to
your pet undergoing anesthesia. You will be contacted after surgery with an update. Our
surgeries are done first thing in the morning so your pet can be picked up the same day. When
you come to pick up your pet the registered technician will go over the discharge information
and answer any home care questions.

Q: Does my pet need blood work done before surgery?
A: Blood work is a great diagnostic tool that can help veterinarians determine your pet’s overall
health before undergoing anesthesia. Our pre-surgical blood work consists of a complete blood
cell count (counts the number of red and white blood cells as well as platelets and other values
to determine organ function) and a chemistry panel (looks at the values of natural chemicals
and electrolytes in the blood). This gives us a good idea of how well your pet can handle
metabolizing the anesthetic drugs (done through the liver and kidney) as well as ability to form a
blood clot, ability to fight off infection and more. Blood work is always recommended for all
healthy patients as it provides a good baseline to compare to if your pet gets sick later on. For
our younger patients undergoing spays and neuters blood work is optional.

Q: Do I really need to bring my pet back for a booster vaccine?

A: Young puppies and kittens rely on the immunity given to them from their mother for the first
6-8 weeks of life, after that, they need to start developing their own immunity. For most of these
pets, their immunity cannot develop fully after just one vaccine so a booster is needed 3-4
weeks after the initial vaccine. These boosters allow your pet the best chance to fight off the
common diseases the vaccines cover.

Q: Can I have a refill on my prescription?
A: Each case is different for each patient so the best way to answer this question would be to
call into the clinic so we can look at your file and get your prescription as soon as we can.
Prescriptions can be filled as you wait (wait times are around 15 - 45 min). For quicker pick up,
call ahead to the clinic 2-3 days before you need the medication so we can have it ready when
you come. Patients must be seen within the past year for prescriptions to be filled.

Q: Do you offer payment plans?
A: No, payment is due at time of service. There are options, such as PetCard, if you need help
financing an expensive procedure.

Q: How do I apply Bravecto topical medication?

Check out these links. 

Dogs: https://vimeo.com/272816415/185f171201

Cats:  https://vimeo.com/269938321/853717fb6a

 

Payment Options

1. Payment is expected at the time of service. In order to focus on our patients' needs, customer service and minimizing costs, we do not routinely bill clients.

 

2. We accept debit, credit cards (Visa or Mastercard) checks, cash and e-transfers. All cards must be signed by the owner of the card.  We are also happy to keep a credit card number safely and securely attached to your client account which may be authorized with your permission for use in emergencies or when a relative or neighbor is taking care of your pets while you are away.

 

3. When unexpected illness strikes a pet, unexpected expense strikes as well.  Ranch Docs understands this and is able to make some special arrangements through the Petcard (iFinance Canada) program. It takes a mere 5-10 minutes to complete an application.  We can help you apply while at our clinic by calling in your application over the phone, or you can apply online at:  www.petcard.ca 

 

4. Pet insurance can be a great way to prepare for the unexpected. To find the best coverage for your pet, take a look at the options available through a few different companies. Here are some of the main insurance companies we deal with:

Trupanion - http://trupanion.com/canada   

PetSecure - https://www.petsecure.com/

PetPlan - https://www.gopetplan.ca/

Pets Plus Us - https://www.petsplusus.com/

 

Links and Helpful Information

Useful Links

ABVMA : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

CVMA : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Alberta Animal Health Source : . . . . . . . . . . . . . . . . . . . . .

Pet Health Network : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

​Safe / Toxic,  Foods / Plants : . . . . . . . . . . . . . . . . . . . . . . . .

Pet Loss Helpline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Small Animal Information

We help your pet with:

Arthritis : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canine Distemper : . . . . . . . . . . . . . . . . . . . . . . . . . . .

Parasites : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canine Parvovirus : . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dentistry:

Dogs : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cats : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Diabetes Mellitus : . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Feline Distemper : . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fleas

Fleas of Dogs : . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fleas of Cats : . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gastric Dilation Volvulus (GDV) (Canine Bloat) : . .

Hip Dysplasia : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Hypothyroidism : . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Leptospirosis : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Mites

Mites of Dogs : . . . . . . . . . . . . . . . . . . . . . . . . . . .

Mites of Cats : . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Obesity

Dogs : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cats : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rabies : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Vaccinations : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Seizures

What is Epilepsy : . . . . . . . . . . . . . . . . . . . . . . . .

Detecting Seizures : . . . . . . . . . . . . . . . . . . . . . .

Ticks : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Choosing your pet

Dogs : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cats : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Finding your pet

Where to get your dog : . . . . . . . . . . . . . . . . . . . . . . .

Where to get your cat : . . . . . . . . . . . . . . . . . . . . . . . .

Bringing your pet home

Dogs : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cats : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Exams, vaccinations, etc

Microchip ID Tags : . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Obedience and training

Dogs : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cats : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Living with your pet

Health and Wellness

Dogs : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cats : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Nutrition and Feeding

Recommendations on selecting pet food : . .

“The Savvy Dog Owner’s Guide: Nutrition on the internet” : . . . . . . . . . . . . . . . . . . . . . . . . . . .

“The Savvy Cat Owner’s Guide: Nutrition on the internet” : . . . . . . . . . . . . . . . . . . . . . . . . . . .

Calorie Requirements:

Dogs : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cats : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Body Condition Scoring

Dogs : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cats : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Recognizing illnesses

Dogs : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cats : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

First aid

Dogs : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cats : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Travel

Dogs : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cats : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Saying goodbye (Euthanasia)

Making the decision and what to expect : . . . . . . .

Pet Loss Helpline . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gateway Grief Support/Loss Resources . . . . . . . . . 

http://www.merckvetmanual.com/Arthritis

http://www.merckvetmanual.com/Dog_Distemper

http://www.petsandparasites.org/ 

http://www.merckvetmanual.com/Parvovirus

 

https://www.purina.ca/Dog_Dental_Care

https://www.purina.ca/Cat_Dental_Care

http://www.merckvetmanual.com/Diabetes_Mellitus

http://www.merckvetmanual.com/Cat_Distemper

http://www.merckvetmanual.com/Fleas_of_Dogs

http://www.merckvetmanual.com/Fleas_of_Cats

http://www.merckvetmanual.com/GDV

http://www.merckvetmanual.com/Hip_Dysplasia

http://www.merckvetmanual.com/Hypothyroidism

http://www.merckvetmanual.com/Luxating_Patella

http://www.merckvetmanual.com/Dogs_and_Mites

http://www.merckvetmanual.com/Cats_and_Mites

https://www.purina.ca/Dog_Weight

https://www.purina.ca/Cat_Weight

http://www.merckvetmanual.com/Rabies

https://www.merckvetmanual.com/Vaccinations

https://www.proplanveterinarydiets.com/Dogs_and_Epilepsy

https://www.purina.ca/Detecting_Seizures

http://www.merckvetmanual.com/Ticks

http://www.purina.com.au/Owning_A_Dog

https://www.purina.ca/Owning_A_Dog

http://www.purina.com.au/Owning_A_Cat

https://www.purina.ca/Owning_A_Cat

https://www.purina.ca/Dog_Adoption_Options

https://www.purina.ca/Cat_Adoption_Options

https://www.purina.ca/your-dog/

https://www.purina.ca/your-cat/

https://www.purina.ca/your-dog/microchip-id-tags-for-pets/

https://www.purina.ca/your-dog-category/training/

https://www.purina.ca/your-cat-category/training-cat/

https://www.purina.ca/your-dog-category/health-wellness/

https://www.purina.ca/your-cat-category/health-wellness-cat/

http://www.wsava.org/Selecting_Pet_Food

 

http://www.wsava.org/Dog_Nutrition

http://www.wsava.org/Cat_Nutrition

​​​​http://www.wsava.org/Calories_and_Dogs

http://www.wsava.org/Calories_and_Cats

http://www.wsava.org/Dog_Body_Condition

http://www.wsava.org/Cat_Body_Condition

https://www.purina.ca/Dogs/Recognizing_Illnesses

https://www.purina.ca/Cats/Recognizing_Illnesses

https://www.purina.ca/Dogs/First_Aid

https://www.purina.ca/Cats/First_Aid

https://www.purina.ca/Dogs/Travel

https://www.purina.ca/Cats/Travel

http://www.petmd.com/Euthanasia_Saying_Goodbye

http://www.pet-loss.net/resources/Canada.shtml

https://ontario.gatewaypetmemorial.com/pet-aftercare/grief-support/ 

Lethbridge Veterinarian | Ranch Docs Veterinary Services, Inc. | (403) 327-4658

 

82038 RR 210
Lethbridge County, Alberta T1K 8H2

Also Serving Welling, Magrath, Glenwood, Raymond, Stirling, Warner, Milk River and Coutts. 

© 2016 by Ranch Docs Veterinary Services, Inc. Proudly created with Wix.com